Legal · Responsible play
Responsible Social Gaming Policy
TurboBattle is a free social casino. Every game is played with virtual Bolts, nothing is staked in money and nothing is won in money. That removes most of what a policy like this usually has to manage, and it leaves exactly two things it still has to take seriously: your time, and any money you choose to spend on virtual Bolts. This page is about those two.
The short version.
Free games, play money, nothing to lose and nothing to gain. We do not chase you after a bad run, we do not sell you a way out of one, and the free top-ups never stop. If you want to stop, close the tab — there is no account and nothing to cancel. If you want it firmer than that, section 10 explains how to ask us in writing to keep you out.
This policy is written by the people who build the games, not by a compliance department describing somebody else's product. Every claim below is a claim about code we wrote: if a section says a thing does not exist here, it means the function is not in the file.
It applies to all 6 games, to the Store, and to every other page on turbobattle.com. It sits alongside the Terms of Use and the Privacy Policy and does not replace either of them.
If something here is wrong, out of date or simply does not match what the site does, write to [email protected] and say so. We would rather fix the page than defend it.
1. Our position, stated plainly
TurboBattle is operated by Turbo Battle Interactive Ltd., company no. 14872305 (England & Wales), at 86 Paul Street, London, EC2A 4NE, United Kingdom. We publish free social games that look like casino games. We hold no gambling licence, we have applied for none, and we take no bets of any kind.
The currency is Bolts. Bolts are handed out free, they have no cash value, and there is no route from a balance of Bolts to money, goods, vouchers, tokens or anything else outside the game. A round that goes well adds Bolts to a virtual balance. A round that goes badly subtracts them. Neither event touches your bank account, and neither one is worth anything tomorrow.
So the honest summary is short: nothing is won here and nothing is lost here. We say that first because it is true, and because it is precisely what makes the rest of the page necessary. Once money is off the table, the only real costs left are the hours you spend and the money you may choose to spend at the Store. Those two are small enough to ignore and big enough to matter, which is an awkward combination, and it is why this document exists.
2. Why there is nothing here to lose
Not because we are careful about it. Because the site has nowhere for money to enter or leave. That is a design decision, and it is worth being specific about what it rules out.
- No real money is staked in any round. What goes into a round is virtual Bolts, and Bolts cost nothing to get.
- No balance can be converted into money, goods, vouchers, chips, tokens, crypto or anything else of real-world value.
- No Bolts can move to another player. There is no transfer, no gifting and no trading — the functions are not in the wallet code at all.
- No real-world prizes, no draws and no contests, anywhere on turbobattle.com.
- No link on this site leads to a real-money gambling operator, and we are paid by none.
- No account, so no balance we hold on your behalf. The number lives in your own browser and clearing your browsing data ends it.
A long run of bad rounds therefore costs exactly what a long run of good ones earns: nothing at all. The number in the corner is a score kept for your own amusement. Read no more into it than that.
3. What we deliberately did not build
A free game can still be built to push. Most of the techniques that make an hour turn into four are not about money, and we left them out on purpose. Here is the list, so you can hold us to it.
- No loss-chasing prompts. After a bad run the game says nothing. No offer to double the next round, no message about turning it around, no nudge of any kind at the moment you are least inclined to stop.
- No near-miss messaging. We never tell you that you almost had it. Reels land where the generator put them, and a result that fell one symbol short is reported as a result that fell short.
- No purchase push after a bad run. An empty balance opens no shop window. It triggers the free top-up described below, and that is the whole of our response.
- No daily streaks. There is nothing to keep alive, nothing to break and no counter that resets if you skip a day. Coming back tomorrow earns you the same as coming back in a month.
- No timed offers or countdowns to a purchase. The Store shows four packs at four prices, permanently. Nothing expires at midnight.
- No email we can send you. There is no sign-up, so there is no list, so nobody can be written to about a game they stopped playing.
- No leaderboard and no ranking. Nothing here is competitive against another person, which means there is no position to defend by playing longer.
Free top-ups, so nobody is ever pushed towards a purchase.
You start at 5,000 virtual Bolts. If the balance drops below 100 we add 500 at no charge, immediately and without asking. A free 1,000 arrives every three hours on top of that, whether or not you ever open the Store. Running out is a pause of a few seconds, not a wall with a price on it.
4. Time is the real cost
Hours are the one thing you actually spend here, and they do not come back. A game tuned to feel good for twenty minutes will feel much the same at hour four, which is the hazard in a free product rather than a paid one: nothing stops you, because nothing is running out.
We are not going to pretend that is neutral. A pleasant evening is a fine use of an evening. A night that ate your sleep is not, and no score in our games makes up for it, because the score buys nothing and means nothing outside the tab it lives in.
Before you start
- Decide how long you are staying before you open a game, not during one.
- Set the alarm on something that is not the device you are playing on.
- Play when you are rested. Tired, bored or upset is when an hour goes missing.
- Keep it after the things that matter, not instead of them.
While you play
- Nothing accumulates here, so a longer session gets you nothing a short one does not.
- Stopping mid-session costs nothing. There is no progress to lose and no state to protect.
- Read the session reminder when it appears rather than clicking it away.
- If you are playing to change how you feel, close the tab and come back another day.
5. The session reminder
Because time is the only real cost, we count it out loud. After 45 minutes of continuous play a panel opens, tells you how many minutes you have been at it, and offers to let you carry on or read this page. It comes back roughly once an hour after that for as long as the tab stays open.
The count is kept by your browser for the life of the tab and is thrown away when you close it, so tomorrow starts from zero. Nothing about it reaches us: we do not know how long anyone plays. The Cookie Policy lists the two values involved.
There is no switch to turn it off permanently, and we are not going to add one. It costs a single click, and it is the only thing on the site that is not designed to keep you here.
6. Purchases, and how to switch them off
Buying virtual Bolts is optional and always will be. A purchase adds Bolts to the balance and does nothing else: it does not change the maths of any game, does not improve your chances, does not unlock a game or a feature, and produces nothing of real-world value. Skipping it costs you no content at all. The full terms are on the Store page and in the Terms of Use.
Because nothing can be gained, the worst a purchase can do is cost the figure printed on it. Keep it to that, and keep it deliberate.
- Set a ceiling in advance, in money rather than in Bolts, and treat it as fixed.
- Remove saved cards from the browser you play in, so a purchase always takes a conscious act.
- Turn on the spending controls in your operating system or app store: a password, fingerprint or face check on every purchase, and a monthly ceiling set to something modest.
- Switch in-app and in-browser purchasing off entirely at device level. Every game stays fully playable on the free Bolts afterwards, with nothing held back.
- On a shared device, use the parental or family controls your platform provides and set the payment lock before you hand the device over.
- Wait for the free top-up instead. It costs nothing and the games play identically either way.
Nothing here is a subscription. Nothing renews, nothing recurs and there is no account to close — shutting the tab ends your relationship with us completely. We give the platform and store controls in general terms on purpose: the exact menu path differs by device and by version, and your platform's own help pages are the current and correct source for it.
7. Adults only, and how we hold that line
TurboBattle is for adults of 18 and over. Social casino games imitate adult games, and that is reason enough on its own — the absence of money does not make them suitable for a child.
We ask you to confirm your age before the first game. Answer no and the answer is final for that visit: we write nothing to the device, show no games, and ask again next time. Answer yes and we remember it on that device so the question is not repeated at every page.
We will say plainly what that is worth. An age question is a gate, not a lock. We have no accounts, collect no identity documents and run no age-verification service, so we cannot know who is holding a device. The controls that actually work sit on the device itself.
- Use the parental controls, content filters and screen-time limits built into the phone, tablet or computer. They stop more than any website can.
- Give a child a supervised profile of their own rather than an adult one, and keep the adult profile behind a password they do not have.
- Keep payment methods locked. A card saved on an unlocked device does not ask who is using it.
- Talk about what a social casino is. A game that looks like gambling and costs nothing is a confusing object for a young person, and the conversation is worth more than a filter.
If someone under 18 has been using the site.
Write to [email protected] from the address of the adult responsible for the device, with Under 18 in the subject line. Tell us what happened. We will answer within two business days, help you clear the stored balance, explain how to block turbobattle.com at device level, and take up any charge that reached a card it should not have. Where we can identify access by someone under 18 — on a report from you, or from anything in the message itself — we will close that access and refuse it in future as far as we are technically able. There is no account for us to delete, which makes the whole exchange shorter than you would expect. What we do with your message afterwards is set out in the Privacy Policy.
8. What social casino games are and are not
A social casino game is a game that borrows the shape of a casino game — reels, a wheel, cards, dice — and runs it on play money. That is the whole of it. It is entertainment software with a score counter, in the same category as any other free game on a phone.
It is not practice. It is not a simulation of a real-money product. It is not a way to test a system, learn the odds of anything, or find out whether you would do well somewhere that charges. On that last point the sentence below is not ours to soften, and we quote it as it stands.
Success in social casino games does not imply future success in real-money gambling.
An evening on which our reels are generous tells you nothing whatsoever about an evening somewhere that charges for the privilege.
Here is the mechanical reason. Our return rates are set by us, for pacing. They sit high on purpose, because a balance that empties in ninety seconds is boring and a game nobody enjoys is a game nobody plays. We have no margin to protect, no licence conditions to meet and no commercial figure to hit, so the numbers can simply be whatever makes an hour pass well. They are a design choice, not an industry standard.
A real-money operator is in the opposite position. Its numbers are set so that the business keeps a margin over time, its results are permanent, and its losses are paid in rent. The confidence a generous free game hands you is exactly the wrong instrument to carry into that. If time here has made the paying version look reasonable, treat that thought as a signal rather than a plan, and close this site rather than open another.
None of our games can be beaten by skill either. Each outcome comes from a random generator and does not depend on the last one, on how long you have played or on how much you staked in virtual Bolts. A streak is a streak. It is not a pattern, and there is nothing in it to learn.
9. Taking a break, and how to stop
Stopping for an evening is trivial: close the tab. That is the entire procedure. There is no account, no subscription, no streak to protect, no daily Bolts to forfeit and nobody who will email you about coming back, because we do not have your address unless you wrote to us yourself.
Clearing the balance
Your virtual balance is stored by your own browser for turbobattle.com. Clearing site data for this domain removes it, along with the age-confirmation and cookie-choice cookies. The next visit starts at 5,000 Bolts, the same as everyone else, and you have lost nothing, because there was no value in there to lose. The Cookie Policy says which browser setting does it.
Blocking the site outright
The firmest control available is on your own device: a site blocker, a content filter, a supervised profile, a router-level block, or a browser extension that refuses this domain. We would rather point you at those than pretend a website can lock itself from the inside. Block the domain and the games are gone from that device, whatever we do or do not do at our end.
10. Self-exclusion by email
If you want it on the record with us, ask in writing. Send an email to [email protected] with Self-exclusion in the subject line and name the period you want: six months, a year, or permanently. If you would rather write to the data controller directly, [email protected] reaches the same people and skips the support queue. You can also use the contact form, where responsible gaming and self-exclusion is one of the subjects on the list.
What we do when it arrives:
- We answer within two business days and confirm the period back to you in writing.
- We record the exclusion against your email address for the period you named.
- We will not market to you. No messages about games, no news, no offers, nothing at all beyond the confirmation itself and any reply that the law or a payment question requires.
- We will not treat a later message from you as an opening to write back about the games.
- We keep only what we need to honour the exclusion, and no longer than the Privacy Policy allows.
And we will be equally honest about the limit of it. TurboBattle has no accounts and no logins, so there is no profile for us to suspend and no login we can refuse. Our half of a self-exclusion is a promise about our own conduct, kept exactly as written. The technical half belongs to your device, and section 9 is how you do it. Anyone telling you a site without accounts can lock you out by itself is selling you something.
Lifting an exclusion early takes a second email from the same address, and we will not act on it for at least 24 hours. A message sent at two in the morning deserves a second look in daylight.
11. Signs worth a second look
Free games are not automatically harmless. A habit forms the same way whether or not money is attached, and it is easier to notice early than late. None of the following is an accusation and none of them means anything on its own. They are simply worth being honest with yourself about.
- You open a game to change how you feel rather than to pass an hour.
- The hours come out of sleep, out of work, or out of time somebody was expecting from you.
- You have bought Bolts to get past a feeling rather than to skip a wait.
- You would rather not say out loud how long you played last night.
- A bad run feels like something the game owes you, even though nothing is at stake.
- The session reminder irritates you instead of simply being read.
- You have started wondering how the same thing would go for real money.
The last one carries more weight than the rest put together. If a free game has made a paid one look sensible, the free game has stopped doing its job. The right response is to close this site, not to open another. And if real money is already involved somewhere else, please treat that as serious and talk to somebody qualified about it — not to us.
12. Where to get real help
We build games. We are not a clinical service, a counselling service or a debt adviser, and we are not going to imitate one. If play of any kind — here, or more importantly anywhere that charges — has started to weigh on your money, your sleep or the people around you, help exists and is usually free.
- A national gambling helpline. Most countries run one, staffed by people trained for this exact conversation, confidential and often open at any hour.
- Your doctor. A GP or family doctor is a reasonable first step and can refer you onward without it becoming a matter of public record.
- A debt-advice charity. If money is the pressure, free and independent debt advice exists in most countries and is a better first call than any lender.
- Counselling and peer support groups. In person and online, for the person playing and for the family around them.
- A national self-exclusion scheme. Many jurisdictions run one that shuts every licensed real-money operator at once — far more than any single site can do.
We publish no links and name no organisation here, deliberately. Independent services change their names, their funding and their phone numbers, and a stale number on a page like this is worse than no number at all. Search for gambling support together with the name of your own country, and use the service that comes back. A national helpline will know the rest.
13. Reaching a person
Anything on this page can be raised with us directly. Write to [email protected] or use the contact form. Messages about responsible gaming and self-exclusion are read first and answered within two business days by a person, not a template. Legal notices go to [email protected]; anything about your personal data goes to the data controller at [email protected].
We review this policy at least once a year and whenever the games, the free Bolts or the Store change. The date at the top of the page is the date of the current version.